Originally Posted by
oboshoe
As anyone who has written a complaint to TSA about mistreatment, abuse, sexual misconduct or privacy has found, TSA doesn't care. Complaints fall on deaf ears and the offending TSO is never punished.
Why would you assume this? I know for a fact that this is not true. But should you assume that if a passenger does complain that a TSO should always be punished? Some complaints are valid, some are not. But they are all looked at. And yes, TSOs do get in trouble for complaints; I have seen TSO's who are punished, up to termination, because of complaints.