As anyone who has written a complaint to TSA about mistreatment, abuse, sexual misconduct or privacy has found, TSA doesn't care. Complaints fall on deaf ears and the offending TSO is never punished.

Maybe another approach is in order? Let's compliment them, as we have seen on TSA's propaganda blog, complements are very welcome!

Here is a compliment that I might try:

"Hello, I am writing to you to pay a compliment and thank you for the great service some of your officers provide. One officer is particular deserves recognition and reward.

On July 7th at RDU airport at around 7pm in lane B, terminal 2. Agent Tom was particularly helpful. During the screening process Tom searched my bag in an exceptionally professionally way. It as at this time that Tom noticed my can of mace that I use for self protection. tom, rather than making a scene and causing everyone unneccessary problems explained to me that while the item is prohibited, he knew that a white woman in her 40's is not a terrorist and saw no need to inconvience me. He returned my mace to the bottom of my bag and explained that I should leave it at home, and that other agents wouldn't be so forgiving.

Thanks Tom, for exercising good judgment and keeping our country safe!

Please give Tom the recognition and reward that he deserves!"