Originally Posted by Can I help you

Sorry, the taking of the meal order in Club seems to be a constant problem even though there is written procedure, some the crew are still not adhering to it.
So here it is again.
All orders should be taken from front to back including the upper deck; nobody should be missed out at this time.
When all the orders have been taken including the upper deck on the 747 the crew members taking the orders should get together in the galley and prioritises who if any will not be getting their first choice, only then should you asked for your second choice.
All full fare passengers (including FQTR and MFU) take priority over any upgrades.
Full fare passengers with status will take priority over passengers without status.
Any upgrades will be priories by status; staff passengers will have a choice of what is left.