FlyerTalk Forums - View Single Post - [Targeted]No Fee 1st yr. American Express Gold Card 75,000 Bonus Reward Points Signup
Old Jul 11, 2011, 9:33 am
  #808  
Happy
FlyerTalk Evangelist
 
Join Date: Jul 2003
Location: Florida
Posts: 29,762
Originally Posted by samdori
I have sent SM's twice now unsuccessfully trying to up my bonus from 10,000 to 75,000 pts. Both responses came from Fort Lauderdale. The last one I sent in the evening and received a response this morning. Should I send it earlier in the day in the hopes that it will get answered by someone overseas? Also the second response I got referenced the first response even though I did not reply to the first message. Should I direct the message to a different department?
Both ours were sent within hours of instant approvals and in the evening our time, one was on a Saturday. They all went to India but did not get identical promises despite identical requests were sent. Though both were promised with bump up match.

Did you send it Membership Reward - Point Balance, or other topics?

There were posters who had to try 4 to 5 times to eventually get theirs. May be your luck would change to the better.
Happy is offline