I recently stayed overnight in the Holiday Inn Ronoake, VA ... when we woke up, we found ants crawling all over the wall in our room. They made it into my luggage and all over the desk. I was thoroughly disgusted. We told the front desk on check out about this. I feel like I should get something from Holiday Inn for this - Do they give some sort of compensation or partial refund?
Where should I direct my concern?
Thanks!