Originally Posted by
blutek
I don't think there is an office here in AUS (maybe at the BA airport counter at SYD?).
The email also referred to an 'involuntary' refund. Should I just claim this and then book the earlier flight online, hopefully at the same cost.
thanks.
BA.COM gives an Aus number for reservations as 1300 767 177
I would give them a call and see what they can do for you.