Originally Posted by
DCBob
I emailed
[email protected] to get my stay posted. Some of us don't have access to a fax machine when we are traveling but easily can get a document scanned. Faxes are soon going to be as extinct as wired Ethernet connections at hotels.
Within 24 hours, Marriott responded to my email as follows:
Dear XXXXX,
Thank you for contacting Marriott Rewards regarding your missing stay. I hope that you enjoyed your visit with us. I see you are a Silver Elite member. Thank you for your valued loyalty and continued patronage.
I have added all eligible credit to your Marriott Rewards account from your stay at the ****** Marriott Marquis arriving on June 27, 2011. You will see this credit reflected on your online account summary at MarriottRewards.com within 48-72 hours, as well as on your next Marriott Rewards account statement.
If we can be of further assistance, we invite you to reply to this email.
Thank you for choosing Marriott.
Sincerely,
********
Internet Correspondence Specialist
Marriott Rewards Guest Services
For those who prefer not to fax, an email request is just as effective.