Originally Posted by
newtraveler123
This is where I am confused. Do I call Skymiles CS or the Baggage line? I spok to the Skymiles CS and they told me they can't compensate for baggage issues. The baggae line CSA told me I had to email. So I don't know who to call.
Hmm. Well, try calling the baggage line again. They usually know what they're doing, and can accommodate you. Sometimes you just get an idiot agent, and it looks like you did.