Originally Posted by
sbm12
And it is entirely possible that it can handle such advanced tasks as processing the upgrade policy based on a combined record rather than splitting it or adding zone boarding. For the upgrade thing it is actually not processed by Shares anyways, I believe, so the rant is somewhat misguided.
What exactly is misguided?
UA's systems in their present format can handle upgrading one person and not the other in the same PNR. I've done it a number of times. You can both get on the airport list, and if just one clears, one clears. No problem. No split required.
CO's systems as they are now require that the PNR be split.
That's throwing out functionality, IMO.
Even if they can build this into SHARES, who knows what kind of priority that will receive, given so many other items they have to work on with this merger. Also keep in mind the CO tendencies to trivialize these sorts of items. Heck, they even trivialized the UA boarding process and were willing to toss it because it was no big deal...until they had to change course.
I wonder how many other of these "no big deal" type items they failed to consider when they picked SHARES in the first place.