Originally Posted by channa

It's going to be entertaining to see the UA folks as the "superior" CO systems take over. Issues like this mandatory PNR split issue to get on an airport upgrade list, tickets that don't issue for hours, significant partner reward segments getting dropped out of the blue, competing upgrade lists where #2 on the list gets upgraded ahead of #1 just a few minutes before boarding while viewing the list on the board, the inability to request a mileage upgrade at the airport, etc.

CO really had an opportunity with this merger to get rid of their technology that's been limiting them for years and leverage the platform that UA built. Instead, they're tossing the better technology to go with their cheaper stuff.

We already had a taste of it with the boarding process fiasco where they didn't think it was a big deal that they weren't setup for zones, that they just wanted to trash the efficiency UA had built.

Sadly, they're probably going to realize the Apollo functionality they lost after it's too late and Apollo is gone.