<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by SR 103:
I fully understand why the 21 rule is in place at the WorldClubs. I definitely think the agent was rude and could have handled the situation better. It left me with this kind of cheated feeling. I paid the same amount as every other WBC passenger while they have access to the lounge and I don't simply because of my age. I am willing to accept this, as I know there is nothing NW can do about this situation, as it is the law. I believe lounge access is one of the perks of flying up front with an airline and would have expected the agent to atleast think of this before tossing me aside like some piece of trash. None the less I will just have to accept the facts that as long as I am not 21, I can not access the lounge. (Atleast on any US airline)
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I think you're giving up way too easily. You have a contract for services with the airline. You purchased lounge access along with your business class seat. I doubt that your contract contains an age restriction clause. The airline does have to comply with local law regarding
serving alcohol to minors, but given how local alcohol laws are written, I think sweeps too broadly simply to exclude minors from areas where alcohol may be available. The airline could have provided you with an attendant, or started placing an attendant near the alcohol - instead they chose to deny you your purchased right to enter the club. In other words, there were ways for the airline to comply with both local law and with the contract.