and expecting that they are capable of any emotion, sensitivity or flexibility, is tantamount to expecting Willy Nelson to shave his head, start singing love songs on the streets of Des Moines, all the while the sun rises in the west and sets in the east. One rental, or a thousand rentals, I swear those people only hire descendants of a certain opponent this country had in WW2. There you are presumed guilty...before, during and after the rental. Yea, I luv those guys. I'd rather walk.
Originally Posted by
ldsant
Sorry, but after being a customer and renting approximately 40 out of the last 52 weeks with them (and at the same station) and the fact that I was experiencing a major medical illness, I would think that there would be "grace" provided. Sometimes rules need to be put on pause and think about the individual. If they hadn't known me that would be one thing but after knowing me for all of this time and then the way I was treated - that is what bugs me most.