Originally Posted by Wow

Why should we have to fax in the folio of our stay. Especially when it is
their problem. They should be able to see the stay in their system as they
get a copy of every folio from every property every night. And even if they
can't see a particular stay in their system they should call the property and
request a copy of the folio. Why should the guest (customer) be put to
the inconvenience of faxing the folio to them?