A friend of mine recommended Backup Freedom online backup . The company is based in New York. Their technician came to my office and did a customized installation for both my 2 computers and my 3 external hard drives. He tested both backups and restores and even trained me! The service is simple to use. My online backups have been working fine for over 6 months. I have also been restoring files and folders without any issues. Worth every penny.