Originally Posted by
CyBeR
I won't say the problem will go away completely just with a 'free' first bag (paid for in the ticket, of course). You're right: reclaiming baggage needs to be sped up for that, too. The process needs to be as effortless for the pax as possible. But I truly believe that a 'free' first bag will relieve a large part of the strain on many flights.
I would gladly take my side of the bet in that it would have little effect until they get the delivery performance under control. The concept of baggage fees is a very recent event, just within the last 3-4 years. This problem long pre-dated these fees, so won't go away even if they do. Until the airlines turn an inconvenience into a convenience, "free" is just a marginal incentive to some.