Originally Posted by
vincentppetty
Just used my Reserve AMEX 1st Class Companion Cert online and had no difficulty at all. I had read all of the posts about the issues with them and have never tried to use them over the past three years ... I wish I had! It was truly simple to book online, and the fare bucket came back identical to what I would have paid without the cert ... quick and easy! Thanks Delta and AMEX!
since many posters have reported difficulty, if not impossibility, it might help to post more details- routing, fare class, etc. to help those that are having problems.
I have never had a problem but I only have the certificates good for Y travel.