Originally Posted by
flight1352
I do understand that this post is about an experience on US Airways. However, I would like to correct a few things mentioned about Southwest.
1. Southwest NEVER had any sort of required fee for using curbside check-in with skycaps.
2. Southwest is the ONLY U.S. carrier that still allows anyone, regardless of status, to check TWO bags in for FREE.
3. EVERY aircraft in Southwest's fleet has beed equipped with a changing table for at least the past several years.
Sorry but number 3 is false, I have been on several planes in the past few years without tables. Also southwest like US does not carry milk, which is again family unfriendly. That being said I would agree that Southwest does not nickle-and-dime me as much as other carriers though my point was that they are not the most family friendly.
I just point this out because other major USA carriers seem to be able to accommodate families - a sign that they value my business. Also they do not nickle and dime me with curbside bag fees. The real money for US is in the $25 checked bag fee (which I have no problem with). $2 is just an annoyance on top of the tips.
I do find it curious that other carriers are able to stock milk on every flight and yet US and WN can't. It is hard to believe that demand is really very different across carriers - in fact one would assume it might be higher on WN and US which seem to attract more families in that they are the low price leaders in many cases. It is not a big deal for me - I have only flown US once in the past 10 years and when my family flies WN it is almost always a short flight so we can buy what we need at the airport before we embark. But still an annoyance.