FlyerTalk Forums - View Single Post - UA Flight canceled, CO silver Elite, need advice on what they should be offering me
Old Jul 4, 2011 | 12:04 pm
  #27  
WineCountryUA
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congrats on the resolution ... however I question
Originally Posted by greek2me
Per the advice suggested here, I sent a long email to United detailing what happened .....
Long e-mails are usually a bad idea. Detail what happen to the extent of the delay and what you want is the best form of a complaint. All the gory details tends to dilute the letter. If over 4 paragraphs of normal size, the letter is too long.
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