Flight/Origin-Destination: AC690 YYZ-YYT
Date: June 30th, 2011
Cabin: Y
Status: E

Pre departure:
Was check in quick and efficient? N/A Connection
Did you use priority security (if eligible) and if so, was it quick and efficient? N/A
Maple Leaf lounge and if so, any feedback in regards to service, food and drinks? Not enough time.
Was priority boarding offered (if applicable to your status) and efficient? Yes. Like most NL flights, everyone tried to use the priority lane. It was good to see the agent enforce its use.
If there was a delay, did the gate agent provide timely updates? Yes. They had forgotten a security sweep (after board 50% of the plane) and held boarding while they did it.

Onboard - Y cabin:
Were the crew professional & well groomed? Yes
If there was a delay, were you provided with timely updates? N/A
Was the IFE activated on the ground? Yup.
Approximately how long after take off did it take for the first meal service/Onboard cafe to begin? 10 minutes
How was the quality of the meal/Onboard cafe? Good.
Did the cabin crew offer water regularly throughout the flight? Yes

Post departure
If you have checked baggage, did it arrive within reasonable period of time?No checked baggage.

Overall experience/any other comments Good experience.