Flight/Origin-Destination: AC146 YYC-YYZ
Date: June 30th, 2011
Cabin: Y
Status: E

Pre departure:
Was check in quick and efficient? On-line Checkin, but could only check-in my wife after calling reservations and having the agent "hide" something until check-in was complete, then unhiding it.(Perhaps my eUpgrade request?).
Did you use priority security (if eligible) and if so, was it quick and efficient? YYC Nexus lane closed.
Maple Leaf lounge and if so, any feedback in regards to service, food and drinks? Nice relaxing visit.
Was priority boarding offered (if applicable to your status) and efficient? Yes.
If there was a delay, did the gate agent provide timely updates? Boarded on-time.

Onboard - Y cabin:
Were the crew professional & well groomed? Yes
If there was a delay, were you provided with timely updates? N/A
Was the IFE activated on the ground? Yup.
Approximately how long after take off did it take for the first meal service/Onboard cafe to begin? 10 minutes
How was the quality of the meal/Onboard cafe? N/A
Did the cabin crew offer water regularly throughout the flight? Yes

Post departure
If you have checked baggage, did it arrive within reasonable period of time?No checked baggage.

Overall experience/any other comments Standard 146 experience.