FlyerTalk Forums - View Single Post - They say CO has the best customer service because???
Old Jul 3, 2011 | 4:37 pm
  #7  
star_world
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Join Date: Jan 2001
Location: ORD / DUB / LHR
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Originally Posted by Renard
And it normally takes a phone call to the OPSC-- with wait times of 20+ minutes to a toll phone number -- to get it straightened out.
Why on earth would that be the case? You can get an agent who can resolve this issue through the Elite line (non-toll number) with a few seconds wait. Why make it hard for yourself?
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