Flight/Origin-Destination: YVR - LAX
Date: June 26th, 2011
Cabin: J
Status: E
Pre departure
Was check in quick and efficient? On-line Checkin - printed BP at kiosk.
Did you use priority security (if eligible) and if so, was it quick and efficient? Used connections lane for YVR Domestic-Transborder security. Only one person ahead of me.
Maple Leaf lounge and if so, any feedback in regards to service, food and drinks? tight connection, no time for YVR MLL
Was priority boarding offered (if applicable to your status) and efficient? Yes.
If there was a delay, did the gate agent provide timely updates? Boarded on-time.
Onboard - J cabin:
Were the crew professional & well groomed? Yes
If there was a delay, were you provided with timely updates? N/A
Was the IFE activated on the ground? Yes.
Approximately how long after take off did it take for the first meal service/Onboard cafe to begin? 15 minutes
How was the quality of the meal/Onboard cafe? Menus were handed out. Orders not taken by status. Chicken was just okay.
Did the cabin crew offer water regularly throughout the flight? Yes
Post departure
If you have checked baggage, did it arrive within reasonable period of time?No checked baggage.
Overall experience/any other comments Service was fine. Had a great conversation with a seatmate whose oil patch work has taken him around the world.