Originally Posted by
susiesan
Question about possible scenario. You have purchased tickets in advance for a specific train and time. There's a traffic jam on the way to the station and you miss your train.
Can you exchange the tickets for another train? How would you do this-go to a ticket window, show them the ticket, and hope they can understand English enough to help out?
Do you get a refund? Do you have to buy another ticket?
Are you SOL?
Updated information on missing your train:
Source: Global Times [19:47 December 01 2010]
- Railway passengers in China are no longer allowed to transfer their tickets and use them on other trains if they miss their train, following changes to the Railway Passenger Transportation Regulation implemented by the Ministry of Railways on Wednesday.
- Only in special circumstances, such as the passenger being ill, can he or she exchange the ticket with the permission of the station master and only within two hours after the train leaves the station
- The regulations for high-speed train ticket holders are different, as passengers can exchange this ticket for use on another train within 24 hours after their original train departed. This means that high-speed tickets are still valid even if the passengers miss the train.