Originally Posted by
whackyjacky
I have found the BA agents to be maybe 1 step down from outright rude. Lets call them 'gruff'. wj
Well they shouldn't be....unless the caller themself has an aggressive attitude which can sometimes be the case.
Must say in all the years I have had to call them I have found them to be very helpful. Only had the one who was a bit crabbit for no reason....a she.