Give Thrifty another call and refer them to this thread to see how much serious damage one of their worst franchises is doing to their name throughout their system. Perhaps they will then care!! Here is my post from last spring regarding my horrid experience with their LAS location (yours is NOT an isolated incident):

http://www.flyertalk.com/forum/Forum93/HTML/000046.html

[This message has been edited by Altaflyer (edited 01-06-2003).]