Originally Posted by
mahasamatman
I don't see the often-exercised part that says "and SQ can make up their own rules."
or for that matter any other airline's own rules.
Anyway, if you have the link on your smart-phone at least you'll have the ammunition to argue the point if the situation were to arise. From a previous incident I've had, the receptionist will usually back down when you have the rules and facts with you. A lot of the time it's ignorance on their part.
Note that the website's name is
www.starallianceemployees.com