Originally Posted by
hqly2001
A few years ago a huge typhoon hit HK and many flights were delayed and cancelled. I was scheduled to fly back to SFO 3 days after resumption of lights. To my surprised, CX did not have additional flights out
With everything in and out of HK disrupted where on earth did you expect CX to have found the additional airframes to run extra services?
On your last trip you were basically Involuntary Denied Boarding. Same sort of situation as when the flight is oversold, and they need to bump people off the plane. Unless flying out of the EU, any compensation you get is more or less determined by the airline's internal policy.