Originally Posted by
lrluis
It sounds like travelling on economy is already a pleasant experience on LAN. Do you think that LAN Business would be worth an extra 20,000 BA reward miles?
Easily.
However, LAN has its "not great" days, too, and if there are irregular ops, I've had horrible and I've had acceptable resolutions. I just got back from a SFO/LIM/SCL/AEP-EZE/LIM/SFO trip, and most segments were pleasant, and with the exception of SCL/AEP*, within a few minutes of on time.
*still showed "on time" at departure time, with no plane at the gate, and not a single announcement regarding the delay