FlyerTalk Forums - View Single Post - UA sent me another person's receipt or travel info / sent my info to wrong email
Old Jun 23, 2011, 12:13 pm
  #13  
benblaney
 
Join Date: Oct 2008
Location: COS
Posts: 253
Originally Posted by dgcpaphd
In the end, the situation is merely one more (of many) computer problems with United.com, not some "potentially massive security breach."
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1. A fractional breach is a breach. No question.

2. Any competent IT Manager would have systems in place to prevent these types of fractional breaches.

3. I prefer my personal information to be treated with the highest standard of care. How odd that you seemingly don't.

4. I don't actually care about any compensation. I didn't ask for any, but they offered. And what they offered was lame (they gave me 9000 MP miles I didn't ask for a couple of months ago, just for missing one connection). I would have been happier had they offered nothing but an apology.
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