Yet another example of the wonderful rabbit-hole that is UA IT. A number of times I've gone to check-in at an airport and had an issue with the kisok to find out from the agent that "your name does not match the MP# on the ticket?!" and then realize that UA's system has somehow attached my girlfriends MP# (which is in a companion profile) to my itinerary. 9 times out of 10 when I get "prepare for your upcoming trip" e-mails it shows my name/reservation (and even my name in the "hello ORD-LIH" e-mail text) but somehow her MP#. If I look at the e-ticket it's my MP#. In all my questions of how this happens the response is always "we have no idea".
Good clean fun. I hope all these fare increases can drive some cap-ex to better systems.
Last edited by ORD-LIH; Jun 23, 2011 at 10:25 am