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Old Jun 22, 2011 | 11:25 am
  #39  
andreadbc
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LANPASS - BCP debacle

It seems that yesterday a huge number of mistake-kms were deposited in some LANPASS accounts. Those affected were some Peruvian BCP LANPASS cardholders that received something like 100 times as many kms as they should have (it was a mistake involving a double-kms-for-a-month promotion, so the kms were credited as "promotional BCP bonus" or something like that).

LAN is pointing the finger at BCP on Facebook, BCP is apologizing in the newspaper and meanwhile, it seems like a lot of people who got wind of this went ahead and redeemed tickets. To top it all off, it seems that all BCP LANPASS carholders now have their accounts blocked and cannot access or redeem anything at all.

I doubt that BCP has the power to credit kms to accounts, so I think that LAN should've had some verification going on... in any case, it'll be interesting to see how they deal with this (and how long it takes them to fix it).
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