FlyerTalk Forums - View Single Post - Close-In Ticket Fee Bug

Jun 21, 2011 | 5:48 pm

#21

daiseee

Join Date: Jul 2006

Location: LAX

Programs: AA Lifetime Plat, HH Diamond

Posts: 283

I got charged the erroneous close in fee on an ecert redemption on 6/16 an it still hasnt been reversed. Are we meant to apply for a refund? In addition to the cust svc call I already made?

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