Originally Posted by
dayone
Even before May, in the infrequent instances when an ordered item was on backorder, my card (admittedly not an Amex) was not authorized until the inventory was allocated.
That was always the case when it is backordered.
However in the past when backordered, the order would not go In Process until stock is available.
Since May, order went In Process long before stock is available and the In Process can turn back to On Hold if you happen to have used the same card for placing 2 orders 10 or more days apart but the first order shipment was less than 10 days before the 2nd order's stock becomes available - the 2nd order reverts back to On Hold.