Originally Posted by
frugaltravel
How did you send a secure message if the account is not registered online yet? I have an online account with Amex, so when I tried sending secure message, it asked me what credit card # (last 4 digits) I was referring to. And my new approved account was not in there yet and I can't send secure message to them.
Yeah, I just picked another one of my cards then selected Membership Rewards. In my message I gave the reference number and last five digits o the new card from the email Amex sends once you are approved. They figure it out.