Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
If losing a paper pass has been so common..
maybe that's why 1 out of 5 legs when we fly, people are sitting in our seats.. or maybe they think the seats are empty.. but we're often the last ones on the plane.. so people start gravitating to those empty seats towards departure..