Can't be added to the upgrade waitlist after you've checked in online?
I was told yesterday (by 2 out of the 3 Preferred agents I spoke to by phone) that if you check in and don't add yourself to the upgrade waitlist, you can't be added until you get to the airport.
Is this policy new? It doesn't make sense to me- when you're checking in, and if no upgrades are available, you have to click on a link to add yourself to the upgrade waitlist. I clicked on "Print Boarding Pass/Bags" before realizing that I hadn't clicked on that upgrade link, and it was then too late to get added until I got to the airport.
Shouldn't the default be that you are automatically added to the upgrade waitlist unless you click on "No, Stay in Coach"?