FlyerTalk Forums - View Single Post - UA Flight canceled, CO silver Elite, need advice on what they should be offering me
Old Jun 19, 2011 | 6:58 am
  #19  
Mackieman
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Originally Posted by anishub
YES
No, no it is not. See below:

Originally Posted by channa
NO.

Have the highest status person write in, and reference the whole party (names and ticket/locators for everyone).

People travel together all the time, and the airline knows this. If the airline deems compensation is due, all in the party will receive. The amount may be variable based on the status.

No need to waste yours or CS's time with unnecessary letters.
I don't regularly agree with channa, but this is absolutely the right way to go. Sending excessive letters in the hopes of squeezing out a few more drops of goodwill, while being akin to petty larceny in spirit, is extremely lame and poor form.
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