Originally Posted by Tracer_SEA

I have a Star First Class award on hold using UA miles - trying to add some NH intra-Japan segments and all the UA agent sees is Y on those segments. NRT-ITM is on a 773 and the ANA tool shows it as having F,C & Y ... The return to HND says 767 C & Y

Has anyone gotten UA to book an award into the NH domestic "premium seat" cabin? Does NH actually have a 3-class plane flying NRT-ITM?

If I can't get UA phone res to book it, will I have any shot of talking UA or NH ground agents on my layover in NRT into moving me from Y to a higher cabin based on my F award ticket?

Many thanks in advance