FlyerTalk Forums - View Single Post - Redemption Help: DC redemption : need help checking availability for....

Jun 18, 2011 | 7:29 am

#1997

janarobbie

Join Date: Oct 2007

Programs: BA BD OK SQ KLM

Posts: 13

Keep trying!

Quote:

Originally Posted by EGAC

Thanks guys for your help so far, it is much appreciated - I have rang up three times now to be told each time the seats are not available - any ideas?

Woody

I want to return from Hong Kong to Manchester on Turkish Airlines with a stop over in Istanbul for a couple of nights. Three times in 20 minutes I enquired and three times I was told there was no availability on this route in any class, but I could go via Christchurch, Auckland, and then Singapore to Istanbul and Manchester!

ANA and the Aeroplan websites were clearly stating that there were seats in all classes for the two passengers.

I tried again for the fourth time after an hour had passed by, and, with a different booking agent got the whole thing sorted as originally requested with no hitch at all.

The lesson is: keep calling!

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