Originally Posted by number_6

Both are nice hotels, but wouldn't consider these the top 2 hotels in Milan. Principe de Savoia (Dorchester) is nicer to my taste, and the Bulgari is more .... fashionable. Both leave the FS/PH chains in the dust.

Originally Posted by Groombridge

The Bvlgari Milan.
Aloof and unhelpful staff. After multiple failures of the room key, the response from the desk, "Why don't you ask to have your door fixed?"
Completely non-ergonomic room. No place anywhere in the bathroom to put a towel, except on the floor, so you have to move a chair from the bedroom into the bathroom if you don't want to place your towel on the floor while you shower.
Absurd spa--the only item in the locker is a Bvlgari jewelry box--nothing of practical use anywhere to be found in the changing rooms--no shampoo or soap in the shower, no razor, no toiletries, etc.
I couldn't wait to leave.