FlyerTalk Forums - View Single Post - First AA flights - not the best experience
Old Jun 16, 2011 | 8:31 pm
  #15  
AAerSTL
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Join Date: Aug 2008
Location: Boston, MA (BOS)
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Originally Posted by slidergirl
I'm a Delta person - being in SLC kind of requires that. I just returned last night from a vacation to Kenya with a group. The TA for the trip had booked us on AA for our various flights to get us to LHR (we then all used the same KQ flights to Nairobi). I looked at my flights and the metal used on seatguru to be sure that I could get the best seats I could. I had "confirmation" of those seat assignments before I left, including hardcopy.

The SLC-DFW leg was OK. Nothing to praise/complain about. The DFW-LHR flight was, in my opinion, subpar (AA 50). The seats were pretty darn uncomfortable and seemed more crammed together than on DL. The FAs did the bare minimum of service - no passing through the aisles during the flight with water as I've seen on many other TA flights, basically just serving one round of beverages, dinner, breakfast. The dinner was really bad. The FA called it "pasta with mushrooms" - it was actually mac and extremely salty cheese with TWO pieces of mushroom on the top. I ate two bites and just left it.
Sorry to hear about your bad experience on AA. AA international FAs IME are worse than PM-DL (non-union) and about even with the PM-NW (union) FAs at DL. Some of the AA international crews at DFW and ORD are so disgruntled and surly I wonder how their co-workers tolerate their trips with them.
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