Hi, New member here.
Applied for 1500/75k visa personal and 4000/75k amex personal on the 8th. Today I received both cards. Called to activate the visa and everything went fine, Hung up and called back to activate the amex, was immediately connected to a representative. The rep activated the card and then I asked her to confirm the 4000/75K on the card. She said it was removed from my account by citi since I already owned a visa platinum. I just said thanks and hung up. Called back right now after making a purchase on the card and asked the rep to confirm bonus. She confirmed yes, its on there and I will receive my miles after 4k in 6 months. I am so confused now, do I have them or not? I certainly am not calling back a third time to make them aware of this. Was the first rep correct or the second? I would hate to spend 4k on the card and not get my bonus. Anyone have this happen?