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Thread: what does "Eligibility failure - SSR restricts upgrade" mean?
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Old Jun 15, 2011 | 12:07 am
  #4  
EZESE
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Join Date: Mar 2011
Location: YUL/EZE
Programs: AC*SE,SPG Platinum,HHounours Gold, FairmontPlat
Posts: 990
Originally Posted by plgplg
I am trying to use my aeroplan points to upgrade a ticket and the aeroplan site shows (grayed out) 10,000 miles per passenger, but then gives this msg:

Eligibility failure - SSR restricts upgrade

anyone know what this means???
This means that the fare you are currently booked in is NOT eligible to be upgraded. Only Y and B fares qualify for this Star Alliance Upgrade Rewards. This is why you are getting this error message.
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