Originally Posted by
bruceba
With $10K monthly spend you may be a Plat. if the miles and spend are posting correctly.
I don't think the OP necessarily meant
all that spend was on airline flying.
Originally Posted by
gigem
Update - just got a call from Chase - they gave me 50,000 One Pass miles for my trouble... Not exactly what was in the original offer, but close enough for me. Squeaky wheel got greased!

Good. Now I won't need to advise you to persevere. However, I will add that The Statuesque Mrs RNE had a similar problem with—wait for it—AMEX, not Chase. She got the Premier Rewards Gold Card and was supposed to receive 50,000 points but got only 10,000. She was giving the same spiel you describe Chase given you. Fortunately, she had the promo information and AMEX relented. ^
RNE, asking rhetorically*, "Chase or AMEX, is there really any difference?"
*That word means it's not really a question, so don't answer it.