FlyerTalk Forums - View Single Post - AA website says my reservation changed; AA CS says they have no info
Old Jun 13, 2011, 1:11 pm
  #12  
Mark_T
 
Join Date: Feb 2008
Programs: AA EXP
Posts: 3,049
Originally Posted by lobo411
... I just arrived at my destination and tried to check in for my return flight tomorrow, but I got the "Your reservation details cannot be retrieved at this time. This may be caused by changes made to the reservation outside of AA.com." message.
I queried this with Web Services last week and it seems that for some reason, the completed leg needs to drop off the system before it will let you access the record online.

This never used to be a problem, so no idea why it is now, but once the completed leg is removed the problem will go away.

Not much help really when you have flights close together like this.
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