Thank you Starflyergold for this review. I stayed 2 or 3 times in this hotel and had similar experiences as you, except that I was always given a room on a top floor with a nice view on Times square. I also found the staff at front desk quite "rude" and I agree that the steak-frites is wonderful .
As a whole, it's a good hotel, with a perfect location in Manhattan, and I will go back there witout hesitation.