Hey guys, this is fun. Amazing how many responses have come up in 24 hours.
First, I thought he was a Britttt. He is a yank? He flew to London. Whatever.
I have flown SAA and have had good and bad experiences, like any airline. You have to admit that leaking toilets is icky.
I am glad to hear the positives about Comair as I will be flying them within SA, maybe over to Namibia.
SAA should have offered him something as compensation. Going for the $20K does make me mad as it takes away from the right to protest bad service. Then they just look greedy like the $2 M for spilled hot coffee in this country, UGH.
Might I recommend SAA fix their toilets!? SAA is seen as the best African airline to Africa, separate from the Euro and Asian carriers, I am going to Jo'burg on Cathay in a few months, which I am sure will be wonderful. They need to uphold that reputation.
I hear all kinds of nightmares about African and 3rd world airlines, wish that they would publish them on here.
My friend works at CDG and tells me about the constant problems with airlines like Cameroon Air. Always planes breaking down, cancellations, and passengers stranded and sleeping in the airport.
We need more posts on that stuff. Cheers.
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MD
AA PLT,1 MLN Miles+
Hilton Gold
Sheraton Gold