FlyerTalk Forums - View Single Post - DL 2011 SkyMiles Program
Thread: DL 2011 SkyMiles Program
View Single Post
Old Jun 12, 2011 | 4:54 pm
  #78  
syrwhizzy
All eyes on you!
20 Years on Site
 
Join Date: Jun 2003
Location: Syracuse, NY
Programs: DL Diamond 1+MM / HH Lifetime Diamond
Posts: 386
Originally Posted by syrwhizzy
The incompetence of Delta is amazing.

They can't get their loyalty program launched right.

Their IT systems continue to be substandard.

The website still touts "What's coming in Fall 2010" -- things on that list didn't get done in Fall 2010... and the "Coming in 2011" stuff has no timeline updates.

http://www.delta.com/skymiles/about_...ates/index.jsp

Looks like they haven't done anything related to the program since September...

I mean, is anybody AWAKE over at Delta?
Well, here we are, almost at the end of the second quarter... and some of the things that were promised via the same link in first quarter aren't even done. Just thought I'd point that out. Improvements from DL.com are still missing. Glad to see Delta really on top of things here.
syrwhizzy is offline  
Reply