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Old Jun 11, 2011 | 7:10 pm
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TerryK
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Originally Posted by hoopics
....I was thinking a refund would be something like 40-50% of $8xxx. To my surprise, the ICC said the refund value of my BRU-IAD C ticket is under $700+taxes. How can that be? The outbound leg is valued at over $8,000, and the return leg at less than 10% of that? Is this normal for the return legs of high dollar full fare tickets? Should I call the U.S. 1P desk and have them sort it out?
It doesn't work that way.

Partial refund for all refundable fares are calculated as:

Refund = Fare Paid - Fare for Flown Segment(s) - Fee

If your fare requires round trip travel, the fare for one way may be substantially higher than 50%, sometimes more than double. Yes, sometimes one way fare is higher than round trip. Your refund value may even come out negative. What you need to do is to find out what the lowest one way fare for your class was at time of your purchase.
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