FlyerTalk Forums - View Single Post - Who to complain to about YYC NEXUS security line?
Old Jun 11, 2011 | 4:02 am
  #9  
Santander
All eyes on you!
15 Years on Site
 
Join Date: Apr 2011
Location: CHI / SFO
Programs: UA*G, AC*S, Marriott LTP, National Exec
Posts: 3,893
Complain to CATSA directly, they're the ones who decided that it's a good idea to make a "trusted traveller" line and then make a rule that regular people have to be put in it if it isn't busy. Then again, it's CATSA. The people who make their policies are geniuses so why should they listen to the actual travellers who this was intended to "help", right?
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